Organization Structure

Chief Executive Officer

Mr Matthew Zerafa

Matthew Zerafa is the CEO of the Malta Housing Authority having previously served as the Head of Secretariat and Policy Adviser at the Ministry for Social and Affordable Accommodation. He was involved in key housing initiatives, including a number of key reforms.

During his tenure, Mr Zerafa has focused on making the Housing Authority more accessible and efficient. He has overseen a digitalisation project to improve services and has encouraged better collaboration between government agencies, strengthening data sharing in the housing sector. His approach prioritises public engagement, stakeholder management, affordability, and housing quality while also working to improve compliance matters and research efforts.

Mr Zerafa holds a Bachelor’s degree in International Relations and a Master’s degree in Intelligence and Security, with a focus on enforcement within Maltese public entities. His academic background also includes studies in Geographical Information Systems (GIS) and Psychotherapy, which have helped shape his influence on housing policy and administration.

CEO

Chief People Strategy Officer

Affordable Housing

Allocations
Stock Management
Revisions & Profiling
Social Mobility

Opportunities

Schemes
Customer Care
Vetting and Registration

Compliance

HA Administered Building
Private Residential Compliance
Pre-95 + Dispute Resolution

Policy, Strategy & Communications

Policy, PR and Communications
Outreach
ICT & Data
Legal
Formation Implementation – Electoral Manifesto & Budget Measure Implementation, MaltaVision 2050 KPI Monitoring

Corporate & Digital Transformation

Corporate Support and Operations
Human Resources + Training & Development
Digital Transformation
Registry
Gozo Office

Finance

Procurement + Risk Management + Internal Audit
Contracts
Revenue
Accounts + Payroll
Credit Control + Utilities
Financial Planning + Analysis

Chief Property & Projects Officer

Infrastructure Management

Technical and New Developments
Repairs & Maintenance
Lifts
Embellishment
Voids

Property Management & Projects

Projects Design & Implementation
Residential Facility Management
Estate Data Management & Development
Estate Asset Management
Office & Facilities Management
EU Funded Projects